Privacy Policy - NNEF India | Novo Nordisk Education Foundation

Privacy & Policy

WHAT IS THIS ABOUT?

At Novo Nordisk Education Foundation (“NNEF”, “we”, “us”, or “our”), we aim to be transparent about our use of your personal data and how we protect it. This policy explains which types of personal information we collect, why we collect it, and what we do with it.

Where necessary for the purposes described in this privacy notice, we may share personal data with our founder i.e. Novo Nordisk India Private Limited and/or its affiliated entities, its holding company, and its associate or group companies (hereinafter collectively referred to as “Novo Nordisk”) with whom we collaborate for the purposes of implementing healthcare programmes, fulfilling regulatory obligations, and improving disease management and patient support initiatives. Such sharing is undertaken in accordance with applicable data protection laws and pursuant to appropriate legal bases, including consent or legal obligations. NNEF and Novo Nordisk act as separate legal entities.

WHO ARE WE?

The company responsible for processing your personal data is:

Novo Nordisk Education Foundation

NXT 2, 1st & 2nd Floor,
Embassy Manyata Business Park,Nagavara Village,
Kasaba Hobli, Venkateshapura,
Bangalore North – 560045, Karnataka, India

THE INFORMATION WE COLLECT

We collect information that can help us improve our websites. We ask for your consent to collect this information when you enter the website. All information collected automatically on your consent is stored in an aggregate form and cannot be used to identify you as a specific individual.
We occasionally also ask you for information that can at times be personally identifiable and private. As a result, information collected by us can be divided into two main categories:

Aggregated visitor statistics
Personally identifiable information

We do not link aggregated visitor statistics with personally identifiable information.

Aggregated visitor statistics

When you visit our website, we collect general information about your computer and its location as well as the website you came from, if applicable. This information cannot be used to identify you as an individual. This information is only used in aggregate form to inform us where our visitors come from, what they look at and act on, and where the most time is spent.

Data we collect:

Cookie consent (do you allow us to place a cookie on your device)
Visitor ID (provided by a cookie we place on your device)
IP address (device address on the internet used for statistical purposes only)
Referrer (i.e. where you came from, e.g. google.com)
Location, date, and time of visit (e.g. India, xx/xx/xxxx, 12.00 PM)
Information about the device you visit from (e.g. operating system, browser etc.)
File downloads and content shared on social media or other available platforms (e.g. share buttons)
At times, we need to collect more personally identifiable information about you. Some areas/parts of our website might require you to register in order to log in; we might ask you for information such as your age and occupation to better understand the purpose of your visit and to improve your visitor experience.
In any case, whenever we ask you for any personally identifiable information that can be used to identify you as an individual, we will ask for your consent and we will always provide an explanation as to why we collect the information, how we collect it, how we store it and how we plan on treating and using it.

HOW INFORMATION IS USED

We will only collect and store personally identifiable information for the purpose stated during the collecting process. When we finish processing your information for the stated purpose, we will erase and destroy it to ensure your privacy.

COLLECTION OF SENSITIVE DATA

We do not collect or retain sensitive personal data relating to your health, ethnic origin, religious beliefs or political conviction etc. at this site. In the rare case where we do seek to collect other sensitive data, we will do so in strict compliance with local data privacy law.

PROTECTION OF CHILDREN

Protecting the privacy of children is important. NNEF does not intend to collect personally identifiable information from children (a child is defined as being under the age of 18) without permission of the parent or legal guardian. Children should NOT submit personally identifiable information to NNEF without the explicit permission of their parent or legal guardian.

Where appropriate, we will instruct children not to submit personal data. If your child has submitted personal data and you would like to request that such information be removed, please contact at info.nnef@novonordisk.com.

HOW WE ENSURE DATA SECURITY

Personal data are collected on this website only to the extent required. Under no circumstances are the collected data sold on to third parties for any reason.

WHERE ARE THE DATA PROCESSED?

Any personal data we collect may be transferred internationally within global organisation. We have internal policies in place to ensure an adequate level of protection irrespective of where in NNEF or Novo Nordisk your data is located.

DISCLOSURE TO THIRD PARTIES

We will never transfer or sell personally identifiable information about our visitors to a third party.
We will generally only share information with our contracted service providers and advisors. However, in order to comply with legal obligations, to protect the rights, property or safety of NNEF and others, or in the event we sell or liquidate any part of business or assets, personal data may be shared. Any such sharing will be in compliance with data privacy law.

VISITOR RIGHTS

You are entitled to know whether we hold personal data about you and, if we do, obtain insight to that data and require the data to be corrected, if inaccurate.
You are also entitled to know the purpose(s) and you may object to NNEF’s use of your personal data and require such data erased. please contact at nnef@novonordisk.com if you wish to obtain insight in your personal data or if you have any concerns in this regard.

USE OF COOKIES

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server; only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember your preferences – e.g. choice of language.
At NNEF we use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.
Strictly necessary cookies: These cookies are necessary for the website to function and cannot be switched off in this website. They are usually only set in response to a request made by you, such as setting your privacy preferences, logging in or filling out forms. These cookies do not store any personally identifiable information.
Performance cookies: Performance cookies are used across NNEF websites for internal purposes to help us to provide you with a better user experience. Information supplied by these cookies helps us understand how our visitors use novonordisk.com so that we can improve our content.
Social media pixels: Pixels are used to advertise and re-target content on social media
You can learn more about cookies in general here: [insert link to the website Cookie Policy].

LEGAL DISCLAIMERS

The content presented on the NNEF website is presented solely for informational purposes.

Information purposes

The site does not provide you with advice or recommendation of any kind and should not be relied on as the basis for any decision or action. You are advised to consult professional advisors in the appropriate field with respect to the applicability of any particular aspect of the contents. In particular, nothing on this website constitutes an invitation or offer to invest or deal in Further, the site provides selected information of diseases and their treatment. Such information is not intended as medical advice. Such information is not a substitute for the advice of a healthcare professional. If you have, or suspect having, any health problems, you should consult your general practitioner or other qualified health provider.

Information provided ”as is”

The information on this site is provided ‘as is’ and NNEF makes no representations or warranties, expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. NNEF makes no representations or warranties of any kind as to the completeness, accuracy, timeliness, availability, functionality and compliance with applicable laws. By using this website, you accept the risk that the information may be incomplete or inaccurate or may not meet your needs or requirements.

Disclaimed liability

Neither NNEF nor our content providers shall be liable for any damages or injury arising out of your access to, or inability to access, this site or from your reliance on any information provided herein. NNEF disclaims any and all liability for direct, indirect, incidental, consequential, punitive, and special or other damages, lost opportunities, lost profit or any other loss or damages of any kind. This limitation includes damages or any viruses, which may affect your computer equipment.

Links to other sites

This website contains links to other sites that are not owned or controlled by NNEF; please be aware that we are not responsible for or have control over the privacy policies of these sites. This privacy statement applies only to information collected on this site. We strongly encourage you to read the privacy statements of every site you visit that collects personally identifiable information.

Sites linking to us

NNEF does not endorse websites linking to NNEF sites. NNEF is not responsible for content on these liked sites or for control over information that users may choose to provide to these sites.

Alterations

NNEF reserves its right to alter, modify, substitute or delete any content of or may restrict access to or discontinue distribution of this site at any time and at its sole discretion.

Copyright and use of content

The content of this website is the property of NNEF and is protected by copyright laws. The trademarks, service marks, trade names, logos and product displayed on this site are protected worldwide, and no use of any of these may be made without the prior written consent of NNEF. You are welcome to download the content of this website, however, only for your personal and non-commercial use. No modification or further reproduction of the contents is permitted. The content may otherwise not be copied or used in any other manner.

Use of questions and comments

Any questions, comments, suggestions or any other communications, including any ideas, inventions, concepts, techniques or know-how you may forward to this site or otherwise to NNEF, electronically or by any other means, are on a non-confidential basis and will become the property of NNEF, which NNEF without restriction may use in any fashion and for any purposes whatsoever, including developing, manufacturing and/or marketing goods or services.

Governing Law

Your access and use of this website and the contents hereof shall be governed by and interpreted in accordance with the Laws of India.

WHO TO CONTACT

You can always contact at nnef@novonordisk.com with questions or concerns about how we process your personal data.
Contact us if you:
have any questions about this policy or other privacy notices on this website
want to obtain insight in any personal data held about you, or
have any concerns regarding NNEF’s use of your personal data

Notice Of Personal Data Processing

Novo Nordisk Education Foundation (“NNEF”, “we”, “us”, or “our”) is required by law to protect your personal data. This Notice explains how we process (e.g. collect, use, store, and share) your personal data. We will process personal data about you in accordance with this Notice and with applicable law.

Where necessary for the purposes described in this privacy notice, we may share personal data with our founder i.e. Novo Nordisk India Private Limited and/or its affiliated entities, its holding company, and its associate or group companies (hereinafter collectively referred to as “Novo Nordisk”) with whom we collaborate for the purposes of implementing healthcare programmes, fulfilling regulatory obligations, and improving disease management and patient support initiatives. Such sharing is undertaken in accordance with applicable data protection laws and pursuant to appropriate legal bases, including consent or legal obligations. NNEF and Novo Nordisk act as separate legal entities.

WHO ARE WE

The company responsible for processing your personal data is:

Novo Nordisk Education Foundation

NXT 2, 1st & 2nd Floor, Embassy Manyata Business Park,
Nagavara Village, Kasaba Hobli, Venkateshapura,
Bangalore North – 560045, Karnataka, India

You can always contact NNEF via info.nnef@novonordisk.com with questions or concerns about how we process your personal data.

HOW DO WE COLLECT PERSONAL DATA ABOUT YOU

We get your personal data from the following sources:

From you directly
From your family members or care givers on your behalf
From Health Care Professionals such as your nurse, a pharmacist or doctor
Through phone calls, emails and other digital channels
From other

FOR WHICH PURPOSES DO WE PROCESS YOUR PERSONAL DATA

We process personal data about you for the following purposes:

To respond to your questions or request for information
To analyse data for the purpose of supporting enquiries
To analyse data for the purpose of improving our customer service and offerings
To analyse data for the purpose of improve our scientific communication to HCPs and patients
To investigate compliance and fraud
If necessary, to perform scientific evaluations of complaints and side effects potentially related to Novo Nordisk’s medicinal products. Complaints and side effects will be filed in databases and will be regularly analysed for overall patterns.

GENERAL PERSONAL DATA WE PROCESS ABOUT YOU

For the purposes described above in Section 3, we may process the following types of personal data:

Contact information (name, address, telephone number, email address);
Data revealing racial or ethnic origin, only if required;
Data concerning health and medicinal products you are using, only if required;

LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA

Our processing of your personal data requires a legal basis. By law, we are allowed to process your personal data described above in Section 4 based on the following legal bases:

To improve our customer service and offerings;
To enhance our scientific communication
You gave consent for us to process your personal data;
The processing is necessary for our legitimate interests. The legitimate interests are:
- The processing is necessary for our compliance with a legal obligation;
- The processing is necessary to perform scientific evaluations of complaints and side effects potentially related to Novo Nordisk medicinal products.

DISCLOSURE OF PERSONAL DATA

We may share your personal data with:

Suppliers or vendors that assist our company (e.g., consultants, IT service providers, financial institutions, law firms, license partners)
Other Novo Nordisk )
Public authorities, including health and/or regulatory authorities
Other pharma companies, if a side effect is considered related to their product(s)

HOW LONG WILL WE KEEP YOUR PERSONAL DATA

We will keep your personal data for the following period of time:

For as long as required by applicable law, including requirements from Health Authorities, trends in industry practices and changes in regulatory expectations as seen by inspections in the pharmaceutical industry at large
For data related to side effects we will keep the data for a minimum of 10 years after the withdrawal of the product in the last country where the product is marketed.
For technical complaints
For all other enquiries: Up to 5 years

WHAT ARE YOUR RIGHTS?

In general, you have the following rights:

You can get an overview of what personal data we have about you
You can get a copy of your personal data in a structured, commonly used and machine-readable format and to have that data transmitted directly to another data controller where technically feasible
You can get an update or correction to your personal data
You can have your personal data deleted or destroyed
You can have us stop or limit processing of your personal data
If you have given consent for us to process your personal data (see Section 5), you can withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you withdrew your consent
You can submit a complaint about how we process your personal data to a Data Protection Authority.

Please be aware that your rights may be subject to conditions or restrictions, depending on the specific circumstances, meaning that you will not always be able to exercise all your rights.